Copart Auto AuctionComplaints and Reviews

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  • Customers like
    • Items available 1
    • Nothing as i cannot access site 1
    • Variety of vehicles 1
  • Customers don't like
    • Dishonesty 2
    • Shirked responsibility 1
    • Vehicle condition 1

Buyer beware If you buy a car that was previously owned Buy a insurance company, specifically Nationwide insurance, probably others ,they will not give you an accident report. Some states, like NewJersey, may require them to title the car. No report, no title hope you bought it for parts!!!!!!!## Add comment

This auction has so many hidden fees and their staff is always unprofessional. When started my account with them the staff that attended me did not put my license information. i kept getting charged for things that i shouldn't be charged. The staff lacks communication skills. WILL NOT CONTINUE WORKING WITH SUCH UNPROFESSIONAL COMPANY. Their fees are not worth the trouble they make you go thru. When trying to obtain a title each time is a different opinion, the staff is not well train to respond. If you need a title you gotta pick it up in... Read more

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The Newburgh New York location deliberately failed to put information about the poor mechanical condition of my lot to up the sales price Add comment

the fees are super high, and vehicles advertise as run and drive do not run sometimes. I bought a vehicle at the Los Angeles Copart,, vehicle was advertised as run and drive and I am going to spend around $1000 before it runs and drives. Read more

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I'm doing a Kars-4-Kids donation and Copart (the contracted towing & auction company) has got to be THE WORST customer service entity in the Bay Area. I just wanted to schedule a 4-hour window for pickup (as opposed to 8), easy right? Not with Copart. Wow even Comcast is more accommodating. If Copart can't do the requested 4-Hr window today, I'll give the car to someone else. Goodbye Copart: Never again! Read more

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Bought 2006 pontiac gto 61153 miles it had a core dummy junk engine no six speed transmission but shifter bolted up from bottom to look like it had the right transmission Hayward Copart deceivers deception greedy ripoff they put battery in it and left electronics so it would show 61153 miles no morals there they said as is Title shows AAA insurance they said tough *** too paid 6000 for a 2000 to 2500 parts car I am telling everyone i know to not buy from Copart. Youtube video to come key word Hayward Copart Read more

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We drove one hour to pick up a car. When we got there very casual they said "we have the paper work, the car is at a different location". This location is about an hour and twenty minutes away. Does anybody at copart has a bit of common sense. As a trucker your time is valuable and they should know that we are part of their success. A bit of consideration would be really appreciated. Add comment

After Copart picked up my totaled car, the transponder, which had been left in the car after every the accident, from ezpass was used by someone and charged to the credit card on file. Mine. They deny any responsibility. They can provide no information on the car after it was picked up by them, refuse to say who the car was sold to, and won't cooperate in finding who used the transponder in a fraudulent manner. They would not even pass me on to a manager. Read more

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After fees we spent over $2000 on a van for our family. Within 5 miles the van blew the engine. It was advertised as "run and drive." This site is NOT like other auctions or eBay. It's been a nightmare and neither BBB or attorney general have been able to help. Save your money, buy from a real dealership. These people down right lie and hide behind the law to avoid consequence. At least people on craigslist would fear recourse, these people have no morals at all. Read more

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I bought a 2007 BMW 328XI from copart which was listed as run and drive vehicle. This vehicle won't even start not to talk of run and drive and the navigation is also showing transmission malfunction which was not listed on their webpage. I tried to speak the general manager in charge and he did not have nothing better to say but was in a hurry to hang up the phone. Copart lied on everything about this vehicle which is very bad. the location of the auction sale is 13033 Taussig Ave Bridgeton, MO 63044. Read more

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