Submit ›
or
2.0 Based on 26 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Variety of vehicles 2
    • Items available 1
  • Customers don't like
    • Customer service and fees 3
    • Dishonesty 3
    • Shirked responsibility 3
Advanced
search
loading...
More Less

Stay away from the Dunn, NC yard, the General Manager and Assistant General Manager are absolutely worthless! They are never around when you have a complaint abd when they are. They refuse to help. The General Manager is a *** and dresses like she should be walking the streets instead of working in an office.

Add comment

Worst customer service i have evee received. Anne at the Finksburg location is a mayor *** treating customers like idiots!!!!

Add comment
Copart Auto Auction - Misrepresented-major problems not disclosed
1 of 3

I'm writing this after I have just purchased a nightmare. I bought a 2004 Nissan Murano from copart.com in Homestead, FL. (Miami area). The auction website states that the car runs and drives and has normal wear. After I won the auction, I went to see the car and was horrified. I wanted to cancel my bid since the seller's reserve was not met and then was sent a counteroffer for a higher price that I did not accept. I talked with the manager,... Read more

Was this review helpful? 1 0
Copart Auto Auction - Review in Auto category from Covington, Louisiana
1 of 2

Wade, Brad and Joyce at the Atlanta Auction admitted the yard messed up my bumper with the fork lift on my lot won,2013 Dodge Avenger. They are a group of weasels. I immediately emailed them when the car arrived. I was ignored for a week. I fixed the brake system on the car, that's what was wrong with it. They said since I had repaired the vehicle they wouldn't pay to fix it. Even after Brad told me to go get estimates, they then took back their... Read more

Was this review helpful? 1 0

Miserable scamming company who take your money, refuse to sell you the vehicle you've legitimately won. Inability to resolve issues. Ignoring the buyers needs. Treating buyers like dirt. These foreigners should all be deported and sent back to Russia or whatever foreign land where scamming is commonplace. This is the USA an I don't tolerate Thieves and scammers. This company is so unethical, so uninterested in treating their clientele fairly.... Read more

Was this review helpful? 2 1

COPART:: ALLWAY WANT TO SELL YOU JUNK. HI MILLAGE VEHICLES AND THEY NEVER TAKE RESPONSABILITY FOR ANYTHING, BESIDES THE HIDEN FEES AND HI COST. I PURCHESED A CAR LAST WEEK, THAT SAID RUNS AND DRIVES, BUT WHEN IT GOT HERE NEEDED A FUEL PUMP AND A TRANSMISSION.. HOW COME A CAR RUNS AND DRIVE LIKE THAT, THE DAY BEFORE I CALLED THEM I HAD A PHONE CALL FROM 1 OF THE WORKERS ABOUT AN SUV I WAS BIDING, SO I ASK ABOUT THIS CAR, AND HE SAID THAT THE... Read more

Was this review helpful? 3 0

The person who I spoke with was very rude.

Add comment

If you're thinking about buying a vehicle from Copart for anything else than parts. Don't. They lift the cars up and move them around the lot using a forklift. This not only damages the car's doors and skirts but causes damage to the under carriage. I recently purchased a car that was damaged due to forklift but it couldn't be seen on inspection unless I lay on a dirt and gravel floor in 100 degree heat in Phoenix. It not only dented the skirts... Read more

Was this review helpful? 1 0

If you're thinking about buying a vehicle from Copart for anything else than parts. Don't. They life the cars up and move them around the lot using a fork life. This not only damages the car's doors and skirts but causes damage to the under carriage. I recently purchased a car that was damaged due to forklift but it couldn't be seen on inspection unless I lay on a dirt and gravel floor in 100 degree heat in Phoenix. It not only dented the skirts... Read more

Was this review helpful? 1 1

Copart said it was a premium sport model. It's was a base model. I called the next business day and informed them. Over the next 3 weeks, nothing happened and they want to hit me with a realist fee. They finally replied... carfax said it was. I sent them the mfg brochure that said what options are on those models. They then said we need something from a dealer on that VIN. I said if it doesn't have a sunroof it's neither! I then said ,... Read more

Was this review helpful? 3 0
Did not find what you were looking for?
 
×
You are reading about Copart Auto Auction.
Filing a new complaint about
×