Product: Copart Auto Auction Customer Care Clear all filters (0 of 24 reviews match)
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Two of there agent gave me the wrong information and now they are trying to charge me a storage fee for the day after I made my final payment. I call the Copart where I purchased the car and the supervisor there cut me mid-sentence and wouldn’t let me speak right after...
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Anonymous
Anonymous

They are a bunch of complete idiots. Just try to contact a manager for complaints good luck you will never contact anyone.

Anonymous
Anonymous

Your story is incomplete but I get the general drift. Thanks for the heads up.

1.0
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Copart Auto Auction Customer Care
#1442789
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Copart Auto Auction - Worst auction company ever
I bought a car from the OKC location and it was listed as a run and drive. When the driver picked it up he called me that the car has no key and when i called, The General Manager (woman) simply told me that when a key is stolen it is not their fault and i have to find...
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Copart Auto Auction Customer Care
#1402797
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Copart Auto Auction - Missing Engine ECU, Keyless Entry Module, DVD player and

Bought a Porsche Cayenne s 955 . Noticed straight away the DVD Navigation Unit was missing and Rear entertainment DVD was also missing! There’s obviously something fishy going on! I have spent a hours trying to figure out why the engine wasn’t starting and then noticed the TCM Module was missing, the engine ECU And Keyless Kessy was also missing. These have been stolen! It will cost me £££££ To buy and recode. Absolutely fuming
1.3
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Wombourne, England
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Copart Auto Auction Customer Care
#1368973
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Dixon wrecker in deland,fl and Coparts in apopka,florida have stolen items out of my vehicle... Boils down to got in a accident of the highway vehicle was picked up by Dixon wrecker located in deland, fl on the 24th of August and was in there possession until the 27th...
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1.0
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Copart Auto Auction Customer Care
#1361403
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We are a Local Auto dealership in Washington State They have scammed us so many times it has damaged us beyond the point of return close to 30,000 in bad engines,transmissions these were listed as minor dents and scratches we have purchased over 100 cars 30% of which...
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1.0
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Copart Auto Auction Customer Care
I didn't like
  • Deceptive practice
#1308043
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Copart Auto Auction - Worst customer service ever. They don't respect buyers!

Have to wait for 30 min for them to answer my call, they answer my call and then they told me to wait "one minute", I wait 20 more minutes and they hung up the call.
1.0
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Copart Auto Auction Customer Care
#1277715
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The Copart branch in Louisville KY has made a mistake on a title of a car we purchased in Jan 2018. We sent them the title back to fix it and they refuse to give us any updates on the status of the title. Selling cars from the auction is my source of living, and I have...
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Copart Auto Auction Customer Care
#1240250
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Copart Auto Auction - Got no answer

I called Copart because they're upload a government-issued ID was not working correctly all my files are way too big so I was going to try to see if I could submit one by email but after being on the phone for 2 hours and got no answer my battery was running low and had to hang up
2.1
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Copart Auto Auction Customer Care
#1221048
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Copart Auto Auction - Wait is too long

Every time I come to the Raleigh location there is at least a 2-3 hour wait! Any other location I go to I don’t wait over 20 mins. It’s ridiculous how long you have to wait just to pick up 1 car!
2.2
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Copart Auto Auction Customer Care
#1215754
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Copart Auto Auction - Bought car by pressing the wrong button by mistake

Yes we tried to contact them but nothing helps. No mercy.
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Copart Auto Auction Customer Care
#1199043
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