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After subscribing for Copart basic subscription, which is refundable (and you get the money wired back), i was told my documents could not be verified so i decided to cancel the plan the days after opening the account and get my money wired to me.

That was when i was informed, "We charge a $35 wire fee to wire funds back to international members.". When i mentioned this was never stated anywhere and my account was an American one, Then i was told, we do not refund into the card you used to pay and do not do wire transfer for card transactions but only send cheques to an American address. When i provided an American address, they went silent.

This is a ploy to frustrate customers and keep the money for refunds.

I have sent them several email asking for my money back but i just seem to be mailing myself at this point because they just want to keep the money

User's recommendation: They are not truthful.

Monetary Loss: $59.

Preferred solution: Full refund.

Location: Amsterdam, North Holland

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