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I was bidding on a toyota prius from my phone I was going back and forth but ultimately the other bidder won the vehicle.So I said oh well and exited the website.

About an hour later I received an email stating that I won a honda accord that I never saw or bid on, I was confused and was positive it was a mistake. When I called the office in Somerville, NJ the general manager Ryan was very rude and condescending. I explained what happened and basically he said that I must have bid on the car by mistake and that Copart is a multimillion dollar company, he told me I would have to pay $400 to relist the vehicle and I said there is no way I am paying for a vehicle I never bid on. Stay away from this company they will take your money and run.

The fees are unjustifiably high and I will no longer use them.The matter is still being handled

Review about: A Vehicle.

I didn't like: Manager should belong to human beings.

Review #1063122 is a subjective opinion of a user.

1.9
Warranty
Interest Rate
Staff
Website
Diversity of Products or Services
Customer service
Insurance Quality
Product or Service Quality
Price Affordability
Value for money
Discounts and Special Offers
Location
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $800
Preferred solution Full refund

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