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I'm writing this after I have just purchased a nightmare.I bought a 2004 Nissan Murano from copart.com in Homestead, FL.

(Miami area). The auction website states that the car runs and drives and has normal wear. After I won the auction, I went to see the car and was horrified. I wanted to cancel my bid since the seller's reserve was not met and then was sent a counteroffer for a higher price that I did not accept.

I talked with the manager, Michael Santos, and asked how this was normal wear. The paint job on the car was oxidized all over. All of the electrical parts on the inside were messed up. The a/c was missing parts and did not work.

The leather interior had holes and the leather wheel was torn and missing parts too. The manager told me I had to keep the car, but I had no idea I was in for the real surprise when I took it to the mechanic. The transmission and suspension were messed up and would cost more than the car is worth. They gave me an estimate that the car would cost $4000 to repair only the transmission.

I would still have to pay more to fix the ac and the rest of the problems. I tried to call Michael and he hung up on me every time I was transferred to him. Now, I'm trying to get my money back or put back on auction so I can get some of my money back. I'm so disappointed in this company.

They don't disclose all the information in their descriptions on the auctions. I've been looking at cars at this auction for 45 days and they don't disclose any problems.

Be prepared to pay more than the car is worth and have numerous repairs to make.I don't recommend this place at all.

Reviewer is in unhappy mood. This person is quite happy with variety of vehicles and stated that there is a room for improvement of blow you off dont address the issue and fees to high now. Please immediately contact the author of this review to discuss not as described of 2004 nissan murano car and associated monetary loss in the amount of $2300. Copart Auto Auction needs to issue a full refund according to poster's claims.

Other people also mentioned 2004 nissan murano car in their reviews. You may find this information helpful for further shopping at Copart Auto Auction.

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CopartMemberSolutions
Arkansas City, Kansas, United States #1275293

Hi, richelimurari.

We take these matters very seriously at Copart, and want to ensure that all concerns are properly addressed.Please remember that the vehicle you purchased is a salvage vehicle, and as detailed in our member terms and conditions, every lot listed for auction is advertised and listed AS IS.

Please review our member terms for more details by clicking here.

Although Copart provides 10 high-quality images and descriptions for each vehicle, we encourage buyers to come out to our physical locations to preview the vehicles prior to the auction date. Prior to visiting a physical location, you should contact the location to determine the hours viewing is available. If you are unable to visit a Copart location in person, there is a list of third-party inspection service professionals available for use on our website to ensure that all Copart Members are making an informed buying decision.

You can also learn more about the Copart buying process, and how you can ensure you are best informed by visiting Copart.com/faq or Copart.com/educate

Thank you for your business.

ransom
#1236586

Let this be a lesson folks,

Don't buy a car you haven't seen in person.

Anonymous
Boynton Beach, Florida, United States #1211776

EVERYONE KNOWS YOU DON'T BUY CARS FROM MIAMI, ESPECIALLY HIALEAH, ALL CARS ARE SALVAGE, THEY DON'T CARE IF YOU AND YOUR FAMILY CRASH AND DIE

Anonymous
Emeryville, California, United States #1211368

It appears that the car may ignite at any moment. Your comprehensive coverage covers that loss, less a deductible.

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