I'm writing this after I have just purchased a nightmare. I bought a 2004 Nissan Murano from copart.com in Homestead, FL.
(Miami area). The auction website states that the car runs and drives and has normal wear. After I won the auction, I went to see the car and was horrified. I wanted to cancel my bid since the seller's reserve was not met and then was sent a counteroffer for a higher price that I did not accept.
I talked with the manager, Michael Santos, and asked how this was normal wear. The paint job on the car was oxidized all over. All of the electrical parts on the inside were messed up. The a/c was missing parts and did not work.
The leather interior had holes and the leather wheel was torn and missing parts too. The manager told me I had to keep the car, but I had no idea I was in for the real surprise when I took it to the mechanic. The transmission and suspension were messed up and would cost more than the car is worth. They gave me an estimate that the car would cost $4000 to repair only the transmission.
I would still have to pay more to fix the ac and the rest of the problems. I tried to call Michael and he hung up on me every time I was transferred to him. Now, I'm trying to get my money back or put back on auction so I can get some of my money back. I'm so disappointed in this company.
They don't disclose all the information in their descriptions on the auctions. I've been looking at cars at this auction for 45 days and they don't disclose any problems.
Be prepared to pay more than the car is worth and have numerous repairs to make. I don't recommend this place at all.
Reviewer is in unhappy mood. This person is quite happy with variety of vehicles and stated that there is a room for improvement of blow you off dont address the issue and fees to high now. Please immediately contact the author of this review to discuss not as described of 2004 nissan murano car and associated monetary loss in the amount of $2300. Copart Auto Auction needs to issue a full refund according to poster's claims.
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