Unclaimed
Copart Auto Auction Reviews
1.6M
CLAIMED LOSSES
305
TOTAL REVIEWS
120K
PAGE VIEWS
2
ISSUES RESOLVED
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
May 28, 2021
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider, talks about online shopping, safety when making online payments, and how not to get scammed when buying things online.
Nathan Grant
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
Copart Auto Auction Reviews
New Reviewer
If I could give less than one star for this review, believe me I would! My husband bought a truck off of an auction from Copart. The truck was listed on their site as having front end and side damage there was no mention of any mechanical damage anywhere in the...
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ID
Service
Copart Auto Auction Advertisement
Cons
- Vehicle condition
Reason of review
Bad quality
Loss
$11932
Preferred solution
Let the company propose a solution
New Reviewer
After subscribing for Copart basic subscription, which is refundable (and you get the money wired back), i was told my documents could not be verified so i decided to cancel the plan the days after opening the account and get my money wired to me. That was when i was...
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ID
Location
Amsterdam, North Holland
Loss
$59
Preferred solution
Full refund
Account suspended
I've called multiple times and no one seems interested in helping me solve my issue , and, getting conflicting answers from different people. Had issues getting my deposit back so after the 5th call I contacted my credit card company and disputed the charge..The next day copart suspended my account. I was told (by copart) I would be contacted by someone to help me. That was a week ago. In closing I'd say I've bought 15 to 20 cars/trucks from them, why would you treat a repeat customer like that? Oh well, always wanted to try IAA
ID
Location
Jasper, Arkansas
Spoke with an excellent associate of Copart
The lady ( Michelle) I spoke with this evening from Copart made my day, as she calmly guided me on the questions asked, very helpful and friendly. Infact she answered all my questions.
ID
Location
Lawton, Oklahoma
New Reviewer
Time and time again made to wait and wait with an appointment
Why do we have to wait so long up to 21/2 hours past your appointment maybe because they wait till 8:300 in the morning for the first car to be loaded and how come some people get there cars loaded right away when arriving for a 8:00 am pick up and youve been waiting a hour already I got other appointments get with the program that prolly you have such *** reviews
User's recommendation: Not my job to solve your problems you don’t write my paycheck.
ID
Location
Lebanon, Tennessee
Preferred solution
Let the company propose a solution
New Reviewer
Vechile
Just wanted to know the sale amount they should make it known on the app how much the vehicle was sold for
ID
Location
Nassau, New Providence District
Membership Renewal
My membership was downgraded to guest, then my wife paid a money order for 199.00 USD, which I thought would activate the membership to Premier and did not. I again paid 59.00 USD thinking that my Premier would be activated. So now I have paid 258.00 for a Basic membership, and still Copart is requesting 149.00 USD to become Premier. How does this work? I thought the annual Premier membership was 199.00 USD plus the 400 deposit that I have with Copart since my membership commenced. Kindly explain how this works.
ID
Location
Mcallen, Texas
Preferred solution
Need to know if I have to pay additional 149.00 USD apart from the 258.00 which have already been paid
Membership
Very disappointing that the Salt Lake City auction doesn't allow you to see if a vehicle even starts or goes into gear worst ever.
ID
Location
Salt Lake City, Utah
New Reviewer
Second unpleasant experience with Copart The more profits these corporations have, the more bureaucracy and the more they want to earn by exploiting the user, that is why these reviews are important with the objective that they rectify, because if they continue, they...
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ID
Location
Belleview, Florida
Preferred solution
Let the company propose a solution
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Status of refund
Refund of shipping cost always beware of the shipping cost and added fees. Will buy again sometime.online
User's recommendation: All is goid.
ID
Location
Tucson, Arizona
Customer service hanged up on me
I bid on a car and was informed that all my bids have cancelled and car will be relisted. So I moved on to buy another car. Now I am getting email that I win the bid and I should pay for it. I dont understand that.
ID
Location
Frederick, Maryland
New Reviewer
Lot information
My lot was relisted before 8 business days I need to know why so I can pick my car up today can someone please help me
ID
Location
Miami, Florida
New Reviewer
Checks
Your company payed me for a motorcycle with an unregistered check that I cannot even cash! I need this resolved immediately!!!
ID
Location
San Antonio, Texas
Loss
$2000
Preferred solution
A legitimate payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Bad customer service.... I work for some buyers outside the United States where they send me the purchase number and money orders and I pay it at coprat . its normal to have a lot of money orders when I have a big payment . Today I was in coprat - chicago south side...
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ID
Location
Chicago Heights, Illinois
Preferred solution
Accept more than 5 money orders per member id
New Reviewer
I cannot get a response
I bought a truck on the auction in ham lake Minnesota. It said runs and drives. I was awarded the lot and paid for the vehicle in full. Plus a 400 deposit that they will not credit me back. I drove 3 hours to pick up the truck. They over charged me 600 and said I could not pick it up till Monday. Then I picked it up and now written on the window says do not start leaks oil. (Runs and drives?) I get home and try to pull it off the trailer and the front tires do not turn. (Runs and drives?) So not only was I mislead, I over paid and paid a deposit plus I need to scrap the vehicle.
User's recommendation: Stay clear of this place. The general manager won't respond.
ID
Location
Fridley, Minnesota
Cons
- Bad experience
Loss
$1000
Preferred solution
Let the company propose a solution
No one ever call back.
My car was total loss and I faund out my car was driving recently with my license plate.Car been pickup by Copart around October 20 and Car was on NJ turnpike charge with tolls on November 15.
ID
Location
Elizabeth, New Jersey
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Copart Auto Auction
Please take notice that an action has been initiated in the Supreme Court of the State of New York, 285 Wall St Kingston NY, 12401, Case number CV2020-****, due to allegedly false statements made Copart and their Sellers. In the Action, Plaintiff seeks to subpoena the records of PissedConsumer/Consumer Opinion for your identifying contact information and any other details of your experience with Copart. Plaintiff will serve a subpoena on PissedConsumer/Consumer Opinion LLC, the company that owns and operates this website, to reveal your identity.