filters
state:
Show
city:
Show
product:
Show
I have been a member with Copart for 10 years. I have spent over a million dollars with them and I can't even get a service rep on the phone! Excessive fees, POOR management, and the worst customer service possible. Their service is so bad they don't post phone numbers...
Read more
2.5
I didn't like
  • Customer service and fees
  • Did not respond to the customers
  • Did not address issue
#1170135
Reply to reviews
DON'T DO BUSINESS WITH COPART, CALL IAA INSTEAD. I own Mill City Towing, based out of Billerica, MA. I started working for COPART in 2013. I stopped working for COPART June 2017 because they refused to pay my company for the work we performed. Essentially they cheated...
Read more
2.3
I liked
  • Get paid for work performed
I didn't like
  • Not getting paid for work performed
#1161333
Reply to reviews
Needed some cash for Christmas and requested $500 return of my bidding deposit. The refund was sent to an expired Credit Card from a bank l no longer had an account because the deposits had been with Copart for 9 years. I made numerous calls and spent an average of 20...
Read more
Anonymous
Blaine Anderson

Resolved, overall my experiences with Copart have been favorable and l am pleased with all my transactions.

Anonymous
Blaine Anderson

All deposits were satisfactorilly returned. All my dealings with Copart were satisfying, good deals can be had, do your homework.

2.3
#1141925
Reply to reviews

Copart Auto Auction - They are liers

Copart Auto Auction
#1150913
1.0
Details
I bought a flooded car they said water line was ar bottom of car and nothing got into engine whrn i picked up the car water had been up passed roof of car for no telling how long said it had keys but no keys wouldent give me my money back wouldnt even hear of it they lied about the car all the way around nothing the tell u is the truth dont buy anything from them
Comment
Show
Location

Copart Auto Auction - Many good experiences but one bad one sux

Copart Auto Auction
#1141932
2.8
Details
I explained it in my complaint about refund of deposit. I did purchase many good vehicles and worked with a lot of great employees. You take your chances. Check out the vehicle before bidfing7. Remember most states require a stringent inspection b4 vehicle is cleared for use.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Copart Auto Auction - The worse place to buy your vehicle

Copart Auto Auction
#1123935
Bad costumer service ..the cars is 10 times worse like they reflect in the post...high fees...I’m very disappointed whit this place ..never again ..you noticed
Comment
Show

Copart Auto Auction - Horrible horrible horrible!

Copart Auto Auction
#1120683
1.0
Details
Never have i felt so distrespected. Showed up at 4:02pm for a vehicle and waited nearly 10 minutes untill someone showed up at the front desk only to find out we coulent be attended because were 2 minutes late. We drove 2 hours, rented a trailer for nothing! The guy wasnt even doing anything just sitting at his computer desk this was in casper wy.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
BAD NEWS FOR TRADERS AND BUSINESS!!!! ALL COPART CARS ARE NOW LINKED TO THE GOOGLE WEBSITE!!! Put the vehicle registration number from Copart into google web browser and straight away you will see a link to Copart’s website where anyone can view the damage to your...
Read more
1.0
#1141364
Reply to reviews
this was my second purchase with copart. I should have learned after first vehicle had more damage than pictured or described. This was a 2009 Toyota Tundra described as VANDALISM and Secondary Damage: MECHANICAL. The problem is after getting it home found there was no...
Read more
Anonymous
stacy

That's nothing. I purchased a 2013 Cadillac xts that was listed as "run and drive", meaning that ACCORDING TO COPART, would at the very least drive onto a trailer. I had the c...

#1139073
Reply to reviews
I purchased a Cadillac Escalade few weeks ago as a water loss taking my risks but it was more than meets the eyes , first thing I noticed was that rear drive shaft wasn't there (gone) not big deal $100 online ,next spare tire with the entire assembly that holds it, not...
Read more
#1137682
Reply to reviews
Copart Auto Auction - I paid but no car??
Yes I bid , won, paid in full went to Houston location to pick it up.Guess what no car?? Contacting them does no good no response , so getting lawyer Monday. I have have good experiences in the past with various Copart locations , but something has gone wrong. They...
Read more
Anonymous
Ed Miller

YES STAY AWAY FROM THIS COMPANY they continue to screw people and they get away with it!

2.0
#1133408
Reply to reviews
i won a car in copart toyota camry 2003 with lot# 37492957 on 21st September 2017.i paid all the money needed for the car including shipping.up til today i have not receive my car even any shipping documents to show that the has been ship.i have written so many emails...
Read more
#1133360
Reply to reviews
CoPart is selling cars via the internet using pictures and written descriptions. However any damages done by their employees or anyone else while the vehicle is in CoParts control is not reported to the consumers or anyone else. What happens is as a buyer you use their...
Read more
2.7
I liked
  • Choices
I didn't like
  • Policies
#1133137
Reply to reviews

Contact Copart Auto Auction

Mailing Address:
Copart Auto Auction
4665 Business Center Dr.
Fairfield , CA 94534
Phone:
(707) 639-5000
More

Similar to Copart Auto Auction

This situation of rudeness is not only in one place its all over the copart location in USA. We are paying thousand dollars to a Broker named as copart but they didn't care about customers. Every manager and his close staff are doing side business of selling parts....
Read more
Anonymous
Frank SMITH

This company is by far the most dishonest company I have EVER dealt with!

1.5
I didn't like
  • Did not respond to the customers
#1132415
Reply to reviews